1 on 1 replacement

1 on 1 replacement

For who fulfill the following requirements,

  • Customer must return the damaged item with official receipt to designed address.
  • The replacement is only apply at the same item and one-time offer.
  • The replacement period for original price item is 12 months and discounted item is 3 months (from the date of purchase).
1 on 1 replacement 50% off replacement
Original price item One year Within three years
Discount or
promotional item		 Three months Within three years

*Above service is only applicable to art glass jewelry, exclude any glass sculpture or decoration items.
**Alva And Passion reserves the right of final decision.

50% off replacement

This offer is available for item is already expired, but purchased within 3-years (from the date of purchase). The 50% off value is calculated by original price.
*(Above offer is available for all on sale item )